Operadora de Hoteles Zara, SA de CV hereinafter “Hotel Mesaluna”, located in Paseo de la Victoria 3508, Partido Iglesias, Ciudad Juárez, Chihuahua, Mexico, Zip Code 32528 is responsible for the processing of your personal data that will be used to process your reservation at our hotel; request, hire, change or cancel services and process payments, purposes that are necessary and that give rise to the legal relationship with you. In the same way, your personal data will be processed to manage your tax receipt; provide information about our services, allow you to contact Customer Service; send you communications for marketing, advertising and commercial purposes; participate in surveys and trivia; provide access to the services of our Websites; process your comments or suggestions about our services; carry out market and consumer studies to offer personalized services; collect information about your consumption preferences; to comply with the various obligations provided for in the Federal Law on Protection of Personal Data Held by Individuals (LFPDPPP), its Regulations and other applicable laws, all these purposes do not give rise to or are necessary for the legal relationship with you, and you may raise an objection via the Data Protection Department by phone or through our email juridico@hotelmesaluna.com

For the aforementioned purposes, (“Hotel Mesaluna”) requires the following personal data and a copy of the documentation that accredits them: name and surname; address, whether private, work or fiscal; email, personal or work address; telephone, home or work number; home or work cell phone number; voice records (Call Center); Federal Taxpayers Registry (RFC) code; Card number and security code.
You have the right to access, rectify and cancel your personal data, as well as to oppose the processing of them or revoke the consent you have given us for this purpose, as well as to limit the use we give to your personal data through the procedures that we have implemented. To know these procedures, requirements and deadlines, please contact our personal data department Paseo de la Victoria 3508, Iglesias Party, Ciudad Juarez, Chihuahua, Mexico, Zip Code 32528, phone number 6566886000, legal email juridico@hotelmesaluna.com or visit our website https://hotelmesaluna.com

Likewise, we inform you that your personal data can be transferred and processed inside and outside the country, by people other than this company. In that sense, your information may be shared by subsidiaries or with commercial alliances for corporate treatment and to be able to provide our services.
Any modification to this privacy notice can be consulted at https://hotelmesaluna.com

If you wish to stop receiving promotional messages from us, you can request it at Paseo de la Victoria 3508, Partido Iglesias, Ciudad Juárez, Chihuahua, Mexico, Zip Code 32528, or by phone 6566886000, email juridico@hotelmesaluna.com, I, hereby, express consent for the collection, treatment and transfers of my personal data in the terms described in this Privacy Notice.

Last update date: June 2019